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Delivery and Returns

Delivery

Free delivery on all online orders over £54.99, delivered to the UK mainland only; A small order charge of £6.95+ vat is charged on all orders under £54.99 (net). Some products are subject to an additional shipping surcharge due to their size and weight, contact us for details .

Special delivery services are available; please contact our Sales Office to discuss your specific requirements.

The following postcodes will be subject to a delivery surcharge:

AB31 to AB56, FK17-FK21, IV1-IV56 & IV63, JE1-JE5, KW1-KW17, PA21-PA40, PH4-PH41, PH49, PH50, HS, KA27, KA28, PA20, PA41-PA78, PH42-PH44 and ZE, This also includes Northern Ireland. Certain products within our range are subject to a delivery surcharge when delivered to additional areas in Scotland than those already listed.

A customer service representive, will contact you upon receipt of your order to advise of the relevant charges or please call us to confirm the surcharge prior to placing your order

If you would prefer to collect your delivery from our warehouse, please select collection at the checkout and we will let you know when your order is ready to collect.

Cancellation / Returns

Please Note: Hall-Fast supplies to trade customers only, please read carefully our returns policy.

Unfortunately we are unable to accept any returns (except where goods are faulty) on most of our items. There are exceptions to this policy , we will happily exchange your Snickers purchase if you have ordered the incorrect size. Items must be returned to our sales office at your own cost and a charge of £9.50+ vat will be made to send the same item in the correct size back to you. For any other pre authorised returns a restocking fee will be charged and is dependent upon the product ordered please contact us for further information. Please note we can only accept return of any goods if preauthorised in advance and accompanied by our returns paperwork. For further information please contact us .

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